Rujukan Laman

How meta888b protects your privacy

When you open an account with us, your personal information is stored securely and handled according to strict privacy principles.

Data encryption on fileTransparent data handlingYour access rights explained
meta888b How meta888b protects your privacy
GET IN TOUCH

How to contact us about your privacy

Have questions about how we handle your data or want to request access to your information?

Email Support Send a privacy request to our dedicated support email. We respond to data access and deletion requests within seven business days, with a copy of your information attached where applicable.
Live Chat Reach our account team via live chat during lobby hours. They can direct you to our privacy officer, explain what data we hold, and walk you through the process of updating your settings.
Account Dashboard Log in and visit the Settings section under Privacy & Security. There you can view your profile data, manage communication preferences, and request a full data export at any time.
HOW WE SECURE IT

Data security and account protection at meta888b

Your account security is built into every step of the registration and gameplay experience. Players in George Town, Ipoh and across Malaysia benefit from the same encryption standards, two-factor authentication options, and…

Encryption & Storage

All personal and payment data is encrypted using industry-standard protocols. We store sensitive information on isolated servers with restricted access, and perform regular security audits to identify and fix vulnerabilities.

Cookies & Tracking

meta888b uses session cookies to keep you logged in and analytical cookies to understand how the lobby performs. You can manage cookie preferences in your browser; disabling non-essential cookies will not prevent account access but may affect your gaming experience.

Withdrawal Verification

Before any withdrawal is processed to your Touch 'n Go, GrabPay, Boost dan FPX account, we verify the payment method matches your registration details. This protects your funds and prevents unauthorized transfers.

Data Retention

We retain active account data for the duration of your membership. After closure, personal information is deleted within ninety days, except where law requires us to keep records for anti-fraud or tax compliance.

Third-Party Sharing

We do not sell or share your data with marketers. Payment processors, fraud-detection services, and legal authorities receive only the minimum information required to fulfill their specific function.

Privacy Officer

Our data protection officer oversees all privacy practices and can be reached via the support channels listed above. They handle requests for data access, deletion, and complaints about how your information is handled.

Frequently asked questions about privacy at meta888b

These questions cover your rights to access your data, how we use cookies, what happens when you close your account, and how to contact us if you're concerned about your privacy. If you don't find your answer below, reach out to our support team.

Yes. Log into your account, go to Settings > Privacy & Security, and select 'Request Data Export'. We'll compile your personal, gameplay, and payment records and send them to your registered email within seven business days. You can also email our support team directly with a request.

Personal information is deleted within ninety days of account closure. However, we retain anonymized gameplay logs and payment records for up to seven years where required by anti-money-laundering and tax regulations. You can request immediate deletion of non-mandatory data.

We use session cookies (essential for login), analytical cookies (to measure lobby performance), and preference cookies (to remember your settings). You can disable non-essential cookies in your browser settings. Essential cookies cannot be turned off without breaking account access.

Payment details are shared only with our payment processor and the relevant bank or e-wallet provider. meta888b staff cannot view your full card or account numbers; we see only transaction status and amounts. All transfers are encrypted end-to-end.

No. We do not sell, trade, or share your personal data with advertisers, marketing agencies, or third-party websites. We use your information solely to operate your account, process deposits and withdrawals, comply with law, and prevent fraud.

Contact our support team immediately via live chat or email. We'll review your account activity, reset your password, and check for unauthorized access. Enable two-factor authentication in Settings > Security to add an extra layer of protection going forward.

Log in and visit Settings > Account Details to update your email, phone number, and address. Some fields like your name may require additional verification for security reasons. Contact support if you need help changing verified information.